Carlson Wagonlit Travel reports strong 2017 performance

CWT Meetings & Events increased revenues by 6 per cent in 2017.

The team organised almost 38,500 meetings and events – around 105 each day – up 10 per cent on 2016.

The figures come as parent company Carlson Wagonlit Travel (CWT) reported a strong performance in 2017, with revenues up 1.9 per cent to $1.4 billion (£1bn) in the first full year of its digital transformation strategy, CWT 3.0.

“2017 was the year our digital transformation strategy – CWT 3.0 – started feeding through to the numbers,” said Kurt Ekert, president and CEO of Carlson Wagonlit Travel. “We remain focused on delivering a technology-driven, consumer-grade experience across all channels – and on building a high-growth hotel distribution business. Our 2017 results show our strategy is working.”

In 2017, CWT became the first travel management company (TMC) to build and launch its own hotel distribution business, RoomIt by CWT. The year also saw the successful transfer of myCWT, the company’s proprietary travel booking portal, onto a single, self-contained platform, owned and operated by CWT.

CWT also passed the one-millionth registered user milestone for the mobile app, CWT To Go, and began trialling air booking capabilities.