Business Events Perth (BE Perth) has announced Carolyn Turnbull as its new managing director at Tourism Western Australia. She said: "I look forward to working closely with our key stakeholders such as Business Events Perth as we continue to promote Western Australia to the world as an amazing business events destination both domestically and internationally and welcoming visitors back to our shores when the time is right.”
Hilton Birmingham Metropole has announced the appointment of Nicola Underhill as the new general manager as it prepares to unveil its multi-million-pound refurbishment.
Underhill is set to bring her vast experience and customer-focused approach to the mix for the new-look hotel. She said: "I am absolutely delighted and feel honoured to have been brought on board during such a significant time for this landmark hotel."
Justine Meek, business development manager at Warwick Conferences, has been appointed director of agent relations for the Meetings Industry Association (mai).
The voluntary role for the association that supports and grows the UK’s business meetings and events industry, will see Meek further strengthen relationships between venues and agents to ensure optimal engagement at its networking events.
Francesca Elliott has been appointed as head of events at London event venue The Tobacco Dock. She takes up the role with a wealth of experience and a background in experiential marketing events.
Experiential communications agency, Brands At Work, has appointed Erica Pew as its client services director.
Pew will be responsible for creating new client relationships and growth opportunities for the agency. She will also oversee the client services function at Brands at Work, supporting the marketing, new business and account management teams
Mary Carter-Lee is joining Identity as people and culture director. Her passion for employee engagement has been forged over a 20-plus year career in HR in sectors including hospitality, health and manufacturing. Mary has managed HR teams at brands including Parker Pen and the Royal Automotive Club.
Nicola Bateman-Phillips has more than 20 years of experience leading award-winning teams in events, media and marketing services. She joins as Identity’s growth director and most recently led the Maritime, Energy and Agra business at Informa Plc.
Oliver joins Make Venues with more than 20 years’ experience in the hospitality industry, the majority of which have focused around both conference and meetings and operational positions. As well as holding senior positions at some of the most well-known meetings and events brands, including Ettington Chase, Walton Hall and The Welcome, Stratford, he has also worked under brands including De Vere, Mercure, Principal Hayley and Macdonald Hotels & Resorts.
The Belfry Hotel & Resort, a hotel and resort in Royal Sutton Coldfield, North Warwickshire, has appointed Ed Richardson as hotel manager.
Richardson said: “I am thrilled to be working at such an iconic hotel and resort and with such a talented team. My ethos is all about the customer journey, making sure that every guest leaves us having had an experience that they won’t forget, something which certainly holds true at The Belfry. The demand for staycations is high this year and I am very excited to be working with the team to showcase the world-class facilities and service that The Belfry has to offer.”
Peter Clarke has been appointed director of business development at live brand storytelling agency, INVNT.
Clarke joins from Smyle, where he held the role of client relationships manager for six years, and prior to that, was the head of business development and marketing at Pumphouse Productions.