Why a simple thank you is valuable tender

Opinion /  / 

Gratitude is by far the most important currency right now and it's important we express it, argues M&IT Expert Rachel Macaulay from Vue Conferences & Events...

Over the last 18 months, there have been many changes to working and living, not only with health and hygiene and respect for personal space but the seemingly endless requirement to constantly be on Zoom or Teams, meeting after meeting.

Has the number of meetings increased in all this? I’m sure a phone call used to suffice on plenty of occasions.

Without the inconvenience of the daily commute, the working day for many has been unwittingly elongated stretching from calls at 8am right through to 8pm. Worryingly this trend shows no signs of slowing down with many citing that they no longer have time to commute due to the day being solidly booked up before they’ve had time to block out a lunch break.

Business is reaping the rewards of course, yet at what cost to staff health and sanity? The pandemic has created many challenging scenarios but this one seems to be very much under the radar and not being openly discussed. Collectively we need to keep a lid on this before it becomes the new normal, akin to so many practices we’d never even considered 18 months back but are now required to do at the drop of a hat.

Therefore, appreciation and gratitude have become more important than ever. And it’s easy to forget about this as the office community barely exists with everyone still largely working from home.

The virtual working landscape isn’t an excuse for unsung heroes under the radar, nor is the threat of events being cancelled. Acknowledgement and recognition mean much more than they did before and with all the adjusting the industry has had to do, there is no reason an awards ceremony can’t take place, whatever the Government or Covid throws at us.

Whilst many venues now have the ability to stage hybrid events, some could pose a challenge to stage an awards event if we were to be restricted again. To be fully bulletproof and be able to carry on no matter what happens, businesses need a venue that can stream anywhere and to multiple venues.  The format can be simply re‐invented with guests getting dressed up and sent their cocktails and canapé boxes, they could even receive their awards and open them at the appropriate time.

Satellite capability is vital to be able to transmit anywhere in the world and key for a guaranteed stream, plus it means that you’re not limited by numbers. If we remain free to roam, the glitz and glamour of a red‐carpet Oscar-style event makes everyone feel special and a good excuse to get dressed up and for everyone to get some pampering. The thrill of the build-up and the night itself with a stylish reception, delicious canapés, dressed venues, the best sound and vision all work together to create a glamorous, glossy result. One in which people feel appreciated and acknowledged. One where people feel special.

I’ll leave you with this: having lived freely since July we are all recognising the value of seeing people in the flesh, networking, relating, and feeling the power of face-to-face relationships. We need to keep these aspects alive and recognise people for their duty and service no matter what is thrown at us next. It will pay dividends in the long run.

Holly Patrick
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Holly Patrick
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A desire to travel led Holly Patrick to the business meetings and events world and she’s never looked back. Holly takes a particular interest in event sustainability and creating a diverse and inclusive industry. When she’s not working, she can be found rolling skating along Brighton seafront listening to an eclectic playlist, featuring the likes of Patti Smith, Sean Paul, and Arooj Aftab.

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