The Meetings Industry Association (mia) has launched sector-specific
certified training courses to help those already working in business events and
to support those new to the industry.
A strategic partnership with Exceed Global Learning and the
mia saw the creation of more than 200 training courses. These are available on
demand via the mia’s website.
They include sessions on developing general management skills, with a focus on
leadership, human resources, finance, revenue management, security and risk,
marketing, sales, front-of-house, housekeeping, and food and beverage service.
More practical courses include event management, tourism,
customer service, workplace health and safety, sustainability, COVID-19 and
digital transformation.
Kerrin MacPhie, chief executive of the mia, said: “We’re
pleased to have joined forces with Exceed Global Learning to provide the sector
with easily accessible courses that can immediately increase the skills,
confidence and productivity of those working in the sector. Thanks to the easy
on-demand access, delegates can learn from anywhere and on any device and
crucially at a time convenient to them. They will then receive a certificate on
completion of each course.”
Matthew Stephens, managing director of Exceed Global
Learning, added: "We are proud to support the mia as we work through this
important industry-rebuilding period. The people are what make any business
successful, and we look forward to this exciting time in which professionals
will be empowered to develop new skillsets that will help us rebuild stronger
than ever before."
Courses can be purchased individually or on a company-wide
level by mia members seeking to secure dedicated training to support their
teams’ development across a wide range of areas from essential through to
expert.
To find out more about the courses available, visit
www.mia-uk.org/training-courses.
A desire to travel led Holly Patrick to the business meetings and events world and she’s never looked back. Holly takes a particular interest in event sustainability and creating a diverse and inclusive industry. When she’s not working, she can be found rolling skating along Brighton seafront listening to an eclectic playlist, featuring the likes of Patti Smith, Sean Paul, and Arooj Aftab.